Friday, August 29, 2008

David Lankes' Presentation on the Future of Reference


via Digital Reference by Stephen Francoeur on 1/14/08
Over the weekend, I was thrilled to be on a panel with David Lankes and Beth Evans at ALA Midwinter on reference services and social networking sites. I spoke about how libraries are currently using social networking sites now for reference services, Beth Evans from Brooklyn College spoke about her library has been using MySpace for reference, and David Lankes spoke about participatory reference.

If you've been following Lankes' blog postings over the past year or so, you know that he's been talking about participatory librarianship a lot. As he has been considering how libraries should be embracing the read/write web (web 2.0, etc.), Lankes has been trying to encourage librarians to figure out ways that they can focus on promoting, capturing, and making discoverable the conversations that take place in our lives. A conversation might simply be a librarian and patron in a reference interaction, it might be patrons speaking to each other or communicating online with each other, it might be a patron thinking aloud. His ideas about conversation are grounded in the theories of Gordon Pask expressed in Conversation Theory: Applications in Education and Epistemology.

At the ALA Midwinter panel last Saturday, Lankes sketched out "Scapes," his vision of how reference conversations could be made participatory. It was a compelling presentation that to my mind seemed to link together idealized tools for personal information management and knowledge management with web 2.0 technology. The visuals he offered really tell the story much better than I can here; luckily, Lankes is great about posting links on his blog to his slides, audio, and video, as is the case with this presentation:
The QuestionPoint folks who sponsored this panel videotaped the whole event. As soon as that video is online, I'll post a link.

Things you can do from here:

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